Published: September 25, 2021


THE SOUTH CENTRAL REGIONAL HEALTH OFFICE LAUNCHED A TEXT MESSAGE COVID-19 CASE INVESTIGATION SYSTEM ON THURSDAY IN CONJUNCTION WITH THE TENNESSEE DEPARTMENT OF HEALTH. SOUTH CENTRAL RESIDENTS WHO TEST POSITIVE FOR COVID-19 THROUGH A REPORTABLE TESTING MECHANISM MAY RECEIVE A TEXT-MESSAGE FROM THE SOUTH CENTRAL REGIONAL HEALTH OFFICE ASKING THEM TO COMPLETE THEIR CASE INVESTIGATION ONLINE. INDIVIDUALS WHO HAVE BEEN TESTED IN BEDFORD, COFFEE, GILES, HICKMAN, LAWRENCE, LEWIS, LINCOLN, MARSHALL, MAURY, MOORE, PERRY, AND WAYNE COUNTIES SHOULD EXPECT TO SEE THIS CHANGE. WHILE TRADITIONAL PHONE INTERVIEWS FOR CONTACT TRACING WILL CONTINUE, THE TEXT MESSAGE OUTREACH WILL ACCELERATE THE CASE INVESTIGATION PROCESS AND HELP PROVIDE CRITICAL ISOLATION AND MITIGATION RESOURCES IN AN EXPEDITED MANNER.